who we are
About Us
We are an independent Labour Dispute Resolution Agency accredited by the Commission of Conciliation Mediation and Arbitration in terms of section 127 of the Labour Relations Act 66 of 1995, as amended, to conduct conciliations and arbitrations, as well as Inquiries by Arbitrators, as provided for in section 188A of the LRA.
All of our Commissioners are CCMA Part Time Commissioners and accredited accordingly.
The ALDR process
Step 1.
The party referring the dispute is to complete the appropriate referral form and submit it to ALDR by email to admin@aldr.co.za
Step 2.
You will then be provided with a quotation within 24 hours of the referral form being submitted to ALDR.
Step 3.
Upon the payment of the quotation, the date for the enquiry will be allocated, either by agreement between the parties, or by ALDR.
Step 4.
In setting the dispute down, we will be guided by the Labour Relations Act in setting down conciliations and arbitrations, whereas we will be guided by an employer’s Disciplinary Policy, the parties and Schedule 8 of the Labour Relations Act 66 of 1995, in Inquiry by an Arbitrator.
Step 5.
The venue for the hearing will either be at the workplace, at another venue arranged by the parties, or if the parties cannot agree, at a venue arranged by ALDR.
Step 6.
A commissioner will then be appointed by ALDR and will attend to the chosen venue on the allotted date and time.
“The system of simple, rapid and relatively informal access to Labour justice that the LRA sought to establish is undermined both by the duplication in process and the time taken to bring the dispute to some sort of finality.”Van Niekerk JA NUMSA v Polyoak Packaging & Others (2025) 46 ILJ 552 (LAC).
Guide to Labour Dispute Resolution
Labour Dispute Resolution is regulated by the Labour Relations Act 66 of 1995 which is prescriptive as to which mechanisms can be used by commissioners to resolve disputes. In short, there are 3 main mechanisms used by the Act. These are Inquiries by Arbitrators, Conciliation’s, and Arbitration. Fortunately, we are accredited by the CCMA to resolve disputes using these mechanisms.
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Get in touch
If you need to get in touch with us please fill out the form below and we will be in contact in the next 24 hours